Minimum System Requirements: Test Your System
Operating System: Windows XP, Windows Vista, Mac OSX, Ubuntu
Browser: Internet Explorer 6.0+, Firefox 2.0+, Safari 3.0+
Media Players: Flash 9.0.115, Windows Media Player 9.0+, Real Media Player 8.0+
Display Size: Optimized for 1024X768
Bandwidth: 300Kbps
Download printable audience guide.
Attendee pre-show support
Prior to logging into the virtual environment, a system test will be run to ensure your computer has the proper configuration to view the content housed inside the show. This includes bandwidth, browser, operating- system among items such as screen resolution and cookie availability. If any of the 9 tests fail, you will be notified gracefully with a suggestion to fix the related issue. This test catches 95% of the potential problems.
Email any questions you have and we’ll be happy to assist you.
Attendee in-show support
Help Link
A help link is available on every page within the Virtual Show. A simple click provides the attendee with a snapshot of the requirements for the optimal user experience as well as quick reference guide to areas of escalation. Support email addresses and FAQs are also available.
Email Contact
Should the above help link not be sufficient, real time support via email is provided. The link is published in the Help area within the virtual show; response times are usually less than 15 minutes.
